Privacy Policy

At TechBrains LLC ("TechBrains", "we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website (https://www.techbrains.com) and any related services (collectively, our "Services").

1. Information We Collect

Personal Information You Disclose to Us: We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, or when you contact us via our web forms (e.g., Onboarding, Offboarding, or Inquiry forms).

The information that we collect depends on the context of your interactions with us and the website, but it may include names, phone numbers, email addresses, job titles, organizational affiliations, advertising click identifiers, campaign parameters, landing pages, and referring pages.

2. How We Use Your Information

We use the information we collect or receive to:

• Respond to your inquiries and offer support to users.
• Fulfill and manage your service requests efficiently.
• Deliver administrative information, such as changes to our terms, conditions, and policies.
• Understand which advertising and marketing campaigns generated an inquiry.

3. Cookies and Tracking Technologies

We may use cookies and similar first-party storage technologies to access or store information. We use Google Analytics to analyze website usage and improve the website experience. When a visitor arrives through a recognized advertising or tagged campaign link, we may also retain allowlisted click identifiers and campaign parameters in first-party browser storage for up to 90 days and include them with a later inquiry. We do not store arbitrary URL parameters for this purpose. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We do not sell your personal information to third parties.

5. Security of Your Information

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no internet transmission is 100% secure.

6. How You Can Access or Correct Your Information

You can inquire about all your personally identifiable information that we collect online and maintain by contacting us. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

7. California Privacy Rights (CCPA/CPRA)

If you are a resident of California, you are granted specific rights regarding access to your personal information. TechBrains LLC does not and will not sell your personal information to any third parties. You have the right to request that we disclose the categories and specific pieces of personal information that we have collected about you, and the right to request the deletion of your personal information, subject to certain exceptions. To exercise these rights, please contact us using the information below.

8. Contact Us

If you have questions or comments about this notice, or wish to exercise your data rights, please use the inquiry form on our home page.