Full Managed IT Services
Your complete IT department, without the overhead of building one in-house.
We become your IT team.
For small to mid-sized businesses that don't have, don't need, and can't justify the cost of an entire in-house IT department. As a Managed Service Provider, we handle everything from helpdesk support to long-term infrastructure planning, all for a fixed monthly fee.
Our fully managed clients don't need to worry about their network being down when they arrive for work in the morning, or needing to recover a lost file only to discover the backup system they thought was in-place hadn't actually been running for the past eight months. As your MSP, we own and monitor all of it, proactively, and make sure your tech simply works for you so you can focus on running your business.
Everything you need, nothing you don't.
Helpdesk & End-User Support
Access to our helpdesk system for all IT questions or issues. We respond quickly, resolve efficiently, and keep a record of everything for future reference and continuity of service.
Cybersecurity & Compliance
Endpoint protection for your devices, security for your cloud systems, implementation of controls to meet compliance requirements (HIPAA, SOC2, ISO27001, etc.), and general operational and security advice drawn from our many years of experience in the field.
Cloud & Email Management
Full administration of your Microsoft 365 or Google Workspace environment, including but not limited to user provisioning, licensing, best practices recommendations, storage management, and security.
Hardware & Inventory
We source, configure, deploy, and track all company-owned computers. When a device stops working, we handle warranty repair or replacement when available, or otherwise find a solution to get your people back up and running again on a different machine.
Network & Server Administration
You don't need to understand what's behind making sure the WiFi works for your employees. We will ensure you have the hardware you need to provide steady, reliable Internet access for your office, and manage any in-house servers you may have.
Staff Onboarding & Offboarding
New remote hire starts on Monday? We'll have accounts created and a laptop procured, configured for use, and shipped to the employee timed to arrive before their first day. At the other end of the cycle we also handle account termination, data transfer, and laptop retrieval for departing employees.
We handle the IT. You run the business.
1
Discovery & Onboarding
We audit your current systems and environment, document everything, and create a transition plan. Your team gets introduced to our helpdesk and processes.
2
Ongoing Management
We proactively monitor, maintain, and improve your systems. You and your team submit tickets for any issues or needs and we take it from there.
3
Strategic Planning
Regular check-ins to review overall IT health, plan for growth, budget for hardware refreshes, and stay ahead of security threats.
Built for businesses with 5 to 100+ employees
Full managed service is ideal for companies that want enterprise-grade IT support without hiring a full-time IT staff. Our clients include law firms, healthcare practices, nonprofits, financial advisors, software startups, and various other small businesses. We are based in the San Francisco Bay Area and Sacramento. We also offer remote-only services to organizations nationwide & internationally.
Explore Our Other Services
Not sure full managed is the right fit? We offer flexible options.
Ready to upgrade your IT?
Schedule a free consultation to discuss how TechBrains can secure, streamline, and support your technology operations.
Coverage Area
We are an MSP based in the San Francisco Bay Area and Sacramento. We work with organizations across the U.S. and internationally.
Email Us
inquiry@techbrains.com
Call Us
(415) 906-2090